Hiep Luong

Review of Oc Infiniti

AVOID this dealer at any price, especially used ca...

AVOID this dealer at any price, especially used car.
Bought an used car here. They didn't tell me that they won't cover these cost of the car missing floor mats ($150), no backup key ($150) until after I signed the bill of sale.
They could have just said that "We cannot cover that with that price" but they didn't. They're OK with the price and after I signed the bill and paid off the car, they said they cannot cover those although agreed before.
2 days later after purchasing got a dead battery ($100), found out that the coolant is almost empty ($30). This can be avoided since it's such a big dealer and their inspection, if any, must for sure find it out.
They didn't even reimburse me although I came by and showed the battery receipt and complaint about that.
Such a scam, so unprofessional, and such a bad customer experience.