I'll be honest. This was not a great visit. Im a H...

I'll be honest. This was not a great visit. Im a Hilton Honors member and really want to see Hilton properties regain the service and guest experience that the name used to carry. I booked through the app and chose the Hinors member discount rate. Then, not having been to this hotel previously I searched online for directions. Online the location listed their best available rate $10 less than my Honors Discount?
I get checked in after parking in the garage (another $10 for overnight), and go straight to my room. All the room doors have had something removed from them so there were obvious damage marks needing sanded and stained.

In the room I realized I'm in an adjoining room. Of course there are people next door and they were noisy with maybe 4 people in the room partying. I needed to get sleep because I was on town for work.

The room was clean. The courtesy mini fridge was just sitting on the carpet. Random.

I woke up just after 6am and the neighbors had a visitor knocking. Then there was a cussing match. I showered and left.

Some of this is not directly the brand fault, but I contacted the hotel through the app expressing my immediate concerns shortly after I got into the room. No reply. No resolution.

I also bong to Wyndham Rewards and will say I almost always have a better visit in their hotels. I thought I was "stepping it up" with Hilton, but maybe Wyndham just has a better appreciation of the guest experience.
Hope my review helps.