Will not be ordering from again. Ordered items onl...

Will not be ordering from again. Ordered items online for store collection in white city Westfields. When I went into the store for some reason they are refusing to hand customers their orders they have paid for already due to their till system being down. The staff have no idea when it will be resolved so I know don't know when I will be able to collect the items I've paid for. This is really poor service and won't be ordering from them again.