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Terry Waters

4 years ago

This place had Five Stars, until I had to get a 20...

This place had Five Stars, until I had to get a 20min AM Service on my Semi...I was second in line on Inspection at 9am this morning...Here, it's 13:53 PDT and the mechanic is still not finished with my Semi...
I just don't get it...Why does it take 4hrs yo do a 20min job and still the guy is not done...This is the first time in Heartland Express Terminal History that I ever have been delayed on a 20min AM Service and on a Brand new 2019 Semi...The other mechanic that's in the other bay, has already finished on his 5th or 6th Semi...

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