Sherry Bodenberg Review of Tom Raper rv
BUYER BEWARE OF CAMPING WORLD IN RICHMOND, IN. I ...
BUYER BEWARE OF CAMPING WORLD IN RICHMOND, IN. I wouldn't have gave them 1 star but was the only way to post this review.
Last month my husband and I spent the whole day looking for a camper. After stopping at 5 or 6 different dealers we stopped at Camping World in Richmond, IN. They had one that looked like it was well taken care of, the size we were looking for and the salesman seemed to care. He was even able to give us a really good deal. We left our deposit for the camper and made an appointment to come back and have the new hitch and brake box put on our truck. While they were adding the 2 things to the camper the salesman would take us out and show us how to hook up and unhook the camper; how to work the slide and all the other things on the camper since we never had one like this.
A couple days later I called the dealer to see why our deposit was never taken out of our checking account. I was told they do that on Friday's.... so no big deal. The next week it still hadn't been taken out, I gave it until the end of of the week and called back to check again. This time I was told there were lot of problems with the camper .. including the slide out was broken and the motor was burnt up. BUT, I was told they have another camper that was newer, alot nice, the salesman also said it would be a better fit for us, that it had been checked out and was ready to go. Even though they wanted more for this one he was able to sell it to us for the same price and with the same deal as the first. After seeing pictures we told him we wanted it. We were told to come at the scheduled time we already had set and they would get the hitch and brake box on our truck while they were going over everything on the camper. I called the morning before we were to pick it up the next morning. Voicemails were left on the salesman's cell, his office phone and a message with the receptionist. I never got a call back until that evening before our 3 plus hour drive the next morning. I was told after we were told they went over the camper that now there were too many issues with it and would cost too much to fix.. The salesman said he didnt feel right selling it to us because we would have problems with it and wouldn't be happy. We were told before the camper has been gone over and passed inspection and now there were all these problem. He offered to continue looking fo another camper or he would give us our deposit back. We opted for the 2nd option because they had our money and we could have been looking elsewhere for a camper. One thing I don't understand was this camper was on still on their website with offer pending for a week after we were told it had all those issues.
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