So I brought my wife in to the ER in extreme pain ...

So I brought my wife in to the ER in extreme pain from a stomach abscess. The registration person and the triage nurse were a joke and rude. We sat in the waiting room over 2 hours while she was in tears and her abscess was leaking. When they finally called her back I will admit the Nurse Amanda and Dr Dave were fantastic. They lanced it and packed it and she was told to return to the ER for repacking on the following day. She did that with no problem, then was told to come back Saturday to get it checked again. So here we are sitting in a room 3 hours and every time a nurse heads towards the door they turn around and leave. I have to admit this is ridiculous and if they are sooo busy why tell her to come back why not send her to wound care or her primary.