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Osmany Estevez

4 years ago

I stayed at this hotel a week ago and my expectati...

I stayed at this hotel a week ago and my expectations were very high and my disappointment was even bigger. The customer service of the hotel is really bad, there is not customer service what so ever. The restaurants are always empty and they make you wait an hour just to sit, the servers are lost, food is awful, drinks sucks, i am not exaggerating this has been my worst experience so far in a resort in my life. Valet parking is super expensive, and in the rooms you can barely sleep because you can hear everything on the hallway an other rooms. I gave 2 stars for a courtesy because they really deserve 1.

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