Robert Baird

Review of O'Hare Hilton Hotel

This is more like a 2 star. But I stayed here and ...

This is more like a 2 star. But I stayed here and can only say that they have good soap. The faucet was broken and the bed mediocre. When I informed the front desk, they told me it was my responsibility to inform them sooner to 'make it right' like several of their signs state. They need lower reviews to bring the rest of the hotel up to par with their soap. They do include several amenities. No free breakfast though. Even the cheapest I've been to offer at least a bagel or a muffin and some yogurt. Cmon Hilton. FYI - parking is ridiculous because it's an airport. Expected, but FYI because of the cost increase for a mediocre hotel.