V

Vanessa Pizzelli

3 years ago

Overall the hotel is interesting, it is affordable...

Overall the hotel is interesting, it is affordable and well located.

We still had some inconvenience that ruined our stay.

Upon arrival we found two places close to the hotel. In order to be sure of not receiving a penalty we asked at the reception if the places were free. We were then told that we should not park there and we indicated the parking at the price of 30 pounds per vehicle. We had made contact before our departure with the hotel which indicated us 20 books ... On our return we then informed us about the places which we had found and it turns out that in the days of our stay we could stay park at night, and save 40 pounds in all.

Then we had to make several trips back to the floors because the rooms did not correspond to our request. Also the only person who spoke French about the hotel was on vacation and the receptionists did not facilitate the task. In order to continue to go back we had several problems with the room badge.

To continue we were woken up at 08:30 by the maid who was vacuuming the rooms and knocking on the walls.
Household not always very well done as we found a panties on the floor of one of the rooms.

On our return I sent an email explaining all our problems and I had a response of filled of bad faith which found answer to all our problems.

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