Too bad the star 0 can not be given, very poor tel...

Too bad the star 0 can not be given, very poor telephone reception and moreover treats you like a draw!
My former tenant made a mistake in writing and filled out a repossession document with some initials. Farys simply made the change without informing me and without putting the correct address on the invoice. So not even a confirmation email that he had received the recovery document. So if you want, put your subscription on your neighbor with some signature and your neighbor can pay your bill! (ironic). Farys just tells me I just have to go to the police, even Farys doesn't check.