Brian Duval

Review of Palmdale Regional Medical Cent...

The service at Palmdale regional Hospital is unacc...

The service at Palmdale regional Hospital is unacceptable. Being a patient with insurance and waiting 10 hours to be seen for a 30 minute procedure is not acceptable. Also while Finally being transported to a room with a bed I overheard a staff member I believe an RN using foul profanity as she was arguing with a patient or a person who is taking care of a patient that she brought in. No matter what the terms and conditions are a staff member of Palmdale regional should never lose their temper and resort to profanity vulgar profanity on top of that. When I addressed the issue of the time it took to be seen, the reason giving, was the shortage of beds and staffing but when I went to the back and I actually received a bed there was only three being used supposedly they have access to 25. To make matters worse as the door was open and close to where the doctors were sitting I saw one doctor leisurely sitting there just having a conversation not reading any material as if he was relaxing, whether that was the case or not perception is everything.
There were numerous people complaining about the late time some had been there 13 hours and not have been seen, another person said that s when she checked her patient in the she d not received any vitals.
Working in media I have direct access to the CEO of Palmdale regional Hospital and I will be addressing my concerns.