R

Russ Silva

3 years ago

First off the 'tech' that worked with Tobey initia...

First off the 'tech' that worked with Tobey initially was literally a dog whisperer. Tobey has been to plenty of vets and had numerous techs and vets give him exams, etc, and NONE of them were able to even use a stethoscope on him without him being muzzled. I warned her that he was a 'bad patient' and should be muzzled, but she would have none of that idea. She talked to Tobey like he was a person and basically negotiated a deal that every time she did something to him and he was a good boy, he'd get a treat. And, Yep, it worked.

Your neurologist, Dr. Jennifer Michaels, is basically a saint in my book. She diagnosed him correctly even prior to his imaging, and then walked me through any and all options once we had the results of the MRI. I decided on surgery, because my Tobey has helped me through the roughest times in my life and I owed it to him to give him his life back. I will forever be in Dr Michaels debt.

Everyone I dealt with at Angell was polite, compassionate and patient. I will recommend your hospital to everyone. Thank you and God bless you all. You're kind and compassionate both towards the animals and to their human parents. If only people doctors had half of those skills/traits the world would be a better place.

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