I stayed here during the week of Super Bowl and I ...

I stayed here during the week of Super Bowl and I just say this hotel was incredible, amazing amenities throughout the hotel. I rate it a 3 due to their staff in the front, I was confused on the group discount and felt as if I was any getting the best help that was needed. The manager James didn t want to come out to assist me because there were other customers in the line . He finally did come out and tried to call for some confirmation, I did appreciate that. However instead of trying to move me aside, it will be best to try and help since I m already in front of you waiting. I m still waiting for an email so hopefully I ll get someone who is patient enough to look through this situation. Overall, the bar staff is amazing and even the house keepers !! Keep up the good work