The food was just okay, but the service was VERY f...

The food was just okay, but the service was VERY friendly. The owner/manager came over during our meal to introduce herself and mentioned that she likes to make a point to know each and every one of her customers. She asked our name, made a connection of how she could remember them easily, and assured us she looked forward to greeting us by name next time. Just from observation, she really does. Before she even came to our table, you could tell this place has regulars, because she was greeting table after table by name like old friends.

I wish the food had been better. We liked the salsa they provide with the chips but the chips needed salt (and we do not usually like salty things, so that's saying something.) We ordered the Fresh Guacamole and it was good, but nothing special; just mashed avocados with some diced tomatoes and onions. We actually asked for some extra limes to add to it, and it did brighten it up some. I got the Chimichanga with the shredded beef. The filling was good, but the tortilla was actually very doughy/soggy...like it hadn't been cooked all the way through. Or like it was too thick and as a result turned "dumpling" with the juice from the filling. I ended up just cutting it open and eating the filling and leaving the tortilla. The rice and beans were okay but had very little flavor. My husband got the Deluxe Burrito and he got it with ground beef. I liked his a little better, but it still wasn't anything noteworthy.

The menu is huge, so there's certainly more options to try. And I wouldn't mind trying it again given the excellent service. But I have a feeling the service is really what makes this place so popular.