William G. Bonar Review of Coquitlam Chrysler
This dealership is the most unprofessional, rude, ...
This dealership is the most unprofessional, rude, and disrespectful business I have ever dealt with.
I will not get into all the details about my experience but the Internet Sales Manager, Mark Smith (If I have the wrong Mark, I apologize but the Mark I was dealing with is a sawed-off runt). This guy really should be sent for customer service courses and I don't know who he slept with to become a manager, but he couldn't manage himself out of a paper bag.
I went out to the dealership with the intention of buying a Jeep and after dealing with Mark they could not have paid me to take a vehicle from them.
Sorry for being blunt but avoid this guy like Ebola.
I ended up going to Destination Chrysler in North Vancouver the next day and the experience was like night and day. This is a dealership that gets it and really knows how to treat a customer provided me with the best customer service experience I have ever had dealing with any service.
Coquitlam Chrysler Dodge Jeep provided me with the worst experience I have ever encountered, and I have let anyone that would listen know about it.
Thanks for the great service, not!!!
Bill B.
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