I have used Freshbooks for 3 years to run my growi...

I have used Freshbooks for 3 years to run my growing business - the cost is much higher than comparable services, and is charged in USD despite being a Canadian company. The mobile app is basically useless if you are trying to put together complex estimates, or invoices. I've never had their banking integration successfully import a credit card statement, and the best solution they could come up with was a one time offer that they'd manually enter it for me. Every time I invoice a new customer, my invoice gets flagged as spam - no solution has been offered. Their customer support email and phoneline are only available on weekdays, meaning I've spent multiple weekends unable to send estimates or invoices when I have service issues. I wish I could continue to support a local company, but they keep charging me a premium price to make me look bad.