It took about a month to get the cancellation to g...

It took about a month to get the cancellation to go through, and I was still charged the following month for VASA fitness membership that was supposedly cancelled. It was difficult to figure out the process for cancellation after a few phone calls. However, once I began receiving e-mails from the support ticket, I was able to resolve the cancellation by a series of simple e-mail responses. The customer service representative that helped me over the last few days was very helpful.