Tasnim Khan

Review of Lexus On the Park

Horrible customer service. Horrible sales rep and ...

Horrible customer service. Horrible sales rep and sales "manager". they will be rude to your face, and every deal they make is a "take it or leave it" situation. They don't care about what you're looking for. Steven Shao and his manager Anthony were the worst aggressive sales person i have ever met. Steven's constant sexist comments about women's driving and parking was insulting and degrading. Any time I would talk about prices, or making a deal, it had to be his way or no deal. The manager treated us the same way. They only care about how much they make and I know for a fact Steven gave better deals to other customers with his ethnicity as opposed to other races. I will never step foot into this dealership again. Thank goodness for other better locations. Downtown Lexus treats people as people and not as numbers.