Arrived at the hotel at 4pm, told the room would n...

Arrived at the hotel at 4pm, told the room would not be ready for at least another half an hour (check in 3pm), and sent back on our way. For the price paid this is a disgraceful way of treating your customers. The room itself, a deluxe room, was fantastic, dinner was good and breakfast was very good. But the lack of common courtesy was a very disappointing start to a night away which cost almost 300eur