Julie Jarman

Review of Pearson Hyundai

I made an appt for a recall on my dads car for his...

I made an appt for a recall on my dads car for his break light switch. The lady looked up his vin# and said yeah I see it. So we made the appt for this passed Saturday. I go in and tell the service guy we are here for the recall on his car for the break light switch. He checks us in and we wait. Today my dad says he has no break lights. I call them and the guy who waited on un answers the phone. He says they fixed a recall on the passenger side for a sensor. I told him that is not why we brought the car in. I told him I told you why we were there and you never mentioned a sensor for a seat. That is not why I brought it in. I told 2 people why I was calling and wanted to bring it in and neither one of them mentioned a sensor in the passenger seat!!!! Wouldn't let me speak to a supervisor, said they weren't there. Now waiting on a phone call.