I am actually mind boggled with the service that I...

I am actually mind boggled with the service that I received from Futuretel. I just received my phone back after they claim that they have repaired it and replaced some parts. After looking at my phone's USB Cable, How can I believe that they actually did anything with the phone! How can they even send a customer back a charger in this condition! I guess the picture will speak better than words! Literally a USB cable that is melted on the inside. I guess no one bothered to even inspect!