yrodgers2

Review of The Watergate Hotel

The staff is extremely nice, my room is clean and ...

The staff is extremely nice, my room is clean and comfortable (I haven t checked out yet because I m here for a week) BUT the sliding door to my balcony does not lock. The balcony itself is filthy, full of bird droppings and dirt. I have reported to the front desk FOUR times, yet no one has come to secure the balcony door or clean it off a bit. I m enjoying the overall experience, but I don t feel secure sleeping in a room with a door that opens to the outside and can t be locked.
Update:
Following my unfortunate first night, I was contacted by a manager (Mr. Babou), my room was changed, and he ensured I felt safe and comfortable. I was really appreciative of the attention to my personal needs and he even bought me dinner.