Jess Lin

Review of MICHAEL HOTEL 4 *

Overall okay. This is a very basic family hotel fo...

Overall okay. This is a very basic family hotel for the price range it is in. What's great about it is it's location (proximity to shops and attractions) and clean, spacious, quiet rooms.
Much of everything else is rather average. When we were there, all service staff provided acceptable levels of service but weren't friendly. Check-in process was pretty cold, staff didn't really appear welcoming like they do in other 5/6 star hotels. They don't greet guests when they pass you in the corridors or lifts, or offer anything extra. Room amenities were basic as well, with no mini-bar. Fridge was empty and not sufficiently cold so we threw out the milk we stored in there.