J

Jeremy Yaseniuk

3 years ago

I have been dealing with this dealership for almos...

I have been dealing with this dealership for almost 10 years. I leased a Dodge Ram 3500 and the vehicle is very very good. However, the sales department was shockingly bad. The sales guy sat in the sales managers office with my insurance papers and keys to my trade in and held me hostage for hours. Even after I demanded that they return the keys and insurance papers so that I could leave they wouldn't return them. I eventually had to raise my voice and create a commotion for them to return my keys and papers.....two hours later I finally left.
The sales manager called me repeatedly at home and I told him...."I will Lease this truck at X price (1000 bucks less for annoying me) and I get X price EXACTLY for my trade....NO BS fees on top of this.....any fees you pay for it. Fax me the total contract filled out to my home....I will not set foot in the dealership again."
I bought the truck.....you would think it would end of it. Not a chance!
36 months later...love the truck but when I go to buy out my own truck from Chrysler this dealership now needs to inspect my own truck for some reason and they want me to pay them a documentation fee of 750 plus an inspection of fee of 1250......to buy my own truck?
I phoned around and I drive to Vernon from Vancouver and the Chrysler dealership up there did it for 100 bucks and 250 to inspect the truck....but Chrysler mades it so that you cant even buy out your own car if you don't pay these morons.
Now comes the recalls....one recall that I fixed on my own and payed for because they didn't send me notice....that money is gone....now the airbag one has been 4 months WAITING.....waiting for an airbag....
Stay Away!!!!!!!!!!!!!!!!!

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