R

Redemption Bulldogs

3 years ago

after speaking with a very nice gentleman about a ...

after speaking with a very nice gentleman about a vehicle, we decided to go test drive & purchase a car. We were looking at several and although we liked the car, their lack of customer service made us decide to continue to shop elsewhere. Fastforward 2 weeks.. I receive a call from a gentleman claiming to be the general manager, apologized for our experience and asked us to return so they could earn our business. I already had an approval from my own bank so when they called to link it to the vehicle, they sent a request to give them almost $10,000 more then the agreed upon price! When I confronted them, they denied it until I asked if they'd like me to call the bank with them on conference call. At that time they sang a different tune! I have not met a more arrogant car place and have to say that I was very disappointed in their "I don't care attitude. I will NEVER buy a car from them or recommend them to anyone else. They have hidden fees and are not customer friendly!

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