Brittney Gervasi

Review of Regal Nissan

Chris made my experience with the Service departme...

Chris made my experience with the Service department amazing. I had taken in my car to get a part replaced, and Chris couldn t get in contact with those running the shuttle service. He instead set me up with a rental for the day as he didn t want me to have to wait any longer than necessary. Also, when I came to pick up the car after the service and wash, Chris noticed that all of the bugs on the front of the hood had barely been cleaned at all. He got in the car with me to drive over to the detailing department, got out of the car, AND SCRUBBED THE CAR CLEAN HIMSELF. He went above and beyond all expectations! Chris exemplifies great customer service & made what could have been a frustrating experience as smooth as possible!