The hotel was gifted with a prime location in Beav...

The hotel was gifted with a prime location in Beaver Creek. Amenities are well thought out and are designed with the vacationer/skier in mind. For example, we didn t have to share a hot tub (there were five) the entire week of our stay; their ski and boot valets were also helpful and well located. Restaurant and cafe food and service were also well above average in my opinion.

Two thumbs up to their concierge service. There were some hints that the responses may not always be coming from a local expert and yet the service was always proactive, friendly and accommodating. They did (well) what concierges are supposed to do, and that s to make things easier for guests when they can.

Where I echo more recent reviewers is the lack of consistency throughout the service offerings. Housekeeping was certainly the weakest point. You cannot expect to get the same number of water bottles per day, or whether they would replace toiletries or leave chocolates at night. Small things we realize, but that s why I suggest to manage your expectations. If you re thinking this is a hotel that will fold your clothes and move your slippers to your bedside, you d be left wanting. Having said that, they do have a hyatt app that you can use to send requests for items, etc.

Overall a lovely place to stay. Smores after skiing, good drinks, grand but welcoming design, and a unique spa experience (water baths plus sauna for ~$21/person) will certainly get us to return after this first time. We ve stayed at other BC hotels and I still think this the best even though (as others have said) it may not be as good as it was before. Also, dogs are allowed for a minimal cleaning fee!