Was reffered here by Kennedy ER. Was told that I d...

Was reffered here by Kennedy ER. Was told that I don't need an appointment and to show up any time after 9 am to see Dr. Gleimer.
BS. I come in and tell them that I was reffered and was informed Dr. Gleimer wasn't going to be back for another couple days. Yeah that's the hospitals fault for reffering me without knowing and the reception staff at Regional Orthopedics was exceptionally rude about it.
They needed to make me a new patient account and so one of the receptionists calls another one over to help with it and her response was "well I'm not dealing with that. Get *insert name here* to do it. Was he reffered by the hospital? Where is he anyways?"
I was standing less than two feet in front of them on the other side of the desk.
More comments were made and altogether they we're treating me like it was specifically my fault for coming in without an appointment when it was the hospital that sent me.
They scheduled me to come back in on Friday but I am never setting another foot inside their offices.