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Elizabeth Limbach

3 years ago

Miserable all around experience. I'm writing this ...

Miserable all around experience. I'm writing this review as soon as we got home in the hopes that it will deter anyone from eating there in the future. My wife and I were willing to give this restaurant a second chance even though we had been COMPLETELY ignored for more than 25 minutes after we were seated there the first time. We should have stuck with our gut feeling. This time around it took close to 20 minutes to get our drinks. Our waiter seemed to completely forget about us after this and left us both wondering if we shouldn't just pay for the drinks and leave. But since we were starving and had a toddler with us we decided to stay.

My burger, when it finally arrived, was completely raw-it looked as thought it had literally just been taken out of the package and slapped on the roll. The roll claimed to be a sourdough German bagel but tasted more like a stale piece of toast. Even though we both asked for waters we were only brought one (to share between us?). We were never given a kids menu so we thought we had to order something for our son from the regular menu, but as it turns out when we were ordering there is a kids menu that we were never offered. The kids mac and cheese was bland and pasty and had a raw flour taste to it that I still have in my mouth. My son wouldn't even touch it and he never turns down Mac and Cheese. Before leaving I mentioned the burger to our server. The manager, instead of apologizing, claimed that because the quality of the meat they used was "so high" they generally don't need to cook it all the way through. I explained that a rare burger is warm and pink on the inside as well as firm. I showed him the soft, cold doughy consistency that was in my burger and told him I should not be able to roll it into a little ball: that is the sign of RAW meat. He simply shrugged and said I should have sent it back to cook longer. We will NEVER go back there again.

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