Customer service is above & beyond expectations! H...

Customer service is above & beyond expectations! However we weren t able to get any sleep at all. Doors slammed all night, music blasted from underneath us from nightfall all the way til we checked out at about 9:45a; we couldn t believe no one handled the situation. Some type of food had been splattered on the bedroom door, which makes me believe that attention to detail isn t as sharp as it should be & that s very very important to me when you have different people in & out everyday. Someone had a party & left tape all over the walls that hadn t been peeled off. I honestly just felt like my money was wasted, I love Hilton brands & I only book stays with Hilton properties but this stay just wasn t so promising this time around. I would definitely give Doubletree a second chance to make it right, I am just so disappointed that I had a poor experience in such a beautiful presidential suite. Tried getting away for the weekend to relax & sadly could not even enjoy it like I wanted to... Love their parking garage though, so fast & convenient. Again their staff is amazing, they are the reason why I would give a second chance because I know they care. Sometimes it s just the housekeepers that doesn t unfortunately.