Scott Reid

Review of Pugi Volkswagen

I have bought many many cars in my lifetime and mo...

I have bought many many cars in my lifetime and most of them used, having raised 4 kids.I would recommend Pugi to anyone looking for a dealership that is willing to work with you through some difficult car buying decsions. Not every dealership will stand by your side after you have made a purchase, but PUGI did. Bought a used car from Pugi which seemed to be a solid value for the money, but after a couple weeks we had problems with overheating. We called the dealership and they offered to fix it, however after 3 attempts they were not successful. I talked with Ranoldo and Chris the used car managers who were more then apologetic and worked with us by taking the 1st car back and getting my daughter into a newer vehicle for about the same money. PUGI did right by me and my family. Had some frustrating times with the 1st vehicle but they stood by our side. That's what I want from a dealership.