Matt Mocahbee Review of Lazer Kraze Ky Inc.
Not happy with this place after our 2nd visit. Wen...
Not happy with this place after our 2nd visit. Went there with a party of 5 to jump. Told the girl at the front I wanted the 60 minute jump session. It never clicked in my head what the total was but I only ended up paying for the 30 minute session....my fault I guess but it worked out because once we went in for our jump session it was miserable. First time we went we had a blast jumping. However this time the girl watching the trampoline must have been trying for employee of month cause every little thing someone did, she was on them to stop. To start with my youngest who is 4 wasnt to much into jumping but more into walking around carrying the balls they have there, he ended up getting on the same "square" as my other child and she had the nerve to come over and try to explain to him not to get on the same trampoline as another kid. First off ***** dont talk to my kid. What is point of teaching a child not to talk to strangers if you're just gonna try and have a one on one conversation with him like he is an adult and gonna listen to a word you say anyway? If my 4 yr old came onto the same part of the trampoline I was on to hand me a ball or grab one and that **** would tell him not to be on the same square again. Look he is 4 yrs old. He is my kid. Neither of us were jumping due to handing a ball to one or the other. What the hell is the point of the waiver you sign if anything g you do still you're gonna be told not to do? This continued to go on and was absolutely ridiculous. Then about 15 minutes into our jump session a group of kids were getting off to leave or do something else, I'm not sure due to not caring however once they got off the trampoline they were told by the worker to go back and get the balls and put them up....the very same balls the rest of us were playing with now due to we were still jumping! Also while an older child in our group, 15, was jumping and would fall, the worker would be right on her to "get up you cant be sitting on the trampoline." Calm the **** down! Give someone a damn minute to get back up. The worker was very rude and unprofessional. Anyway after about 30 minutes most of our group left the trampoline to cool off and get a drink when I was approached by a worker who I assume was a manager. He asked if I had my receipt. Which I didnt because it didnt matter to me to have. He walked away and came back and stated we had only paid for 30 minute. We could go up and pay the difference to jump the next 30. Ok sure thanks but no thanks. No way are we dealing with "No dont do that Milo" We gathered up our stuff, finished playing the tokens the kids had and left. Will never go back to this place. Why pay $15 to basically jump up and down while making sure no one including your small child can not even come near you to talk to you? Lay off on the damn rules some or do away with the waiver. If someone gets hurt they get hurt. What if someone was to get hurt? How would they get medical attention to them if not more than one person can be on the same square? Place is a joke or atleast tonights jump worker was.
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