The employees that helped with the party didnt tal...

The employees that helped with the party didnt talk at all when we asked questions it was very short.For 383 I was very disappointed and everyone was starving and the pizza was cold whem we ate.Tried too charge us for 4 extra icecream cups when we paid for 15 kids we only had 8 didnt hand out the goody bags too the kids.My grandson had fun but the party was very disappointing.After they posted call the store I called and left several messages but noone ever returned my call