Steve Cvijanovic

Review of The Henderson, A Salamander Be...

My wife and I were looking forward to celebrating ...

My wife and I were looking forward to celebrating our anniversary at the Henderson Resort. This was our first time in Destin. The hotel is beautiful. The grounds are well kept and the staff is super friendly, but we had serious issues with housekeeping during our stay! The room was dirty. The staff was completely overwhelmed and ill prepared for its guests. Our room wasn t cleaned until at least 6 pm each night. I say cleaned as it was clear they hadn t cleaned the floor in the bathroom (beach sand on floor from the prior day) and the floor in the living area wasn t vacuumed, They didn t empty the trash can on two instances and they NEVER left washcloths (I had to call the front desk every day). In one instance I was provided a washcloth that had gum stuck inside of it. I needed to request new pillow cases upon check in because they still smelled of perfume from the previous guest. We also had issues with the facilities not being able to support the number of guests at the pool (no chairs available 2 of the 5 days we were there), but we were able to enjoy the beach, which is beautiful and again the staff was very attentive and friendly. The 2 star rating is almost completely due to the issues with the cleanliness of the resort. I Want to feel comfortable when I m on vacation and it was very hard to fully relax when I knew that the room I was staying in was not clean. I m sorry that we chose to stay at the Henderson for our anniversary and I would not recommend this hotel.