I'm extremely disappointed in the service I receiv...

I'm extremely disappointed in the service I received. The tech was slow and I called SEVENTEEN times to get a hold of someone. The service manager was not helpful in guiding me through what route I should persue. I ended up calling a different dealership and they guided me. Towing to another dealership would have been an additional amount and it was already an extremely expensive fix. I again called at least 5 times to finally get a final amount. When I picked up my car I was shocked that it was not even washed or vacuumed. I've brought my vehicle to this location several times and never had this kind of awful service before. Very disappointed.