Alex Matinez came out to provide service today 2.5...

Alex Matinez came out to provide service today 2.5.2020 in Acworth. He explained everything he was doing in a way that I could understand. He has great customer service skills as well as knowledgeable about my system. He also explained my thermostat and how to use it various apps. I think CoolRay needs to keep him in a career path with the company. He seems to have goals and how to accomplish them. He speaks well of the company and that he is lucky to have a job with CoolRay. Thanks again to Alex and I will request him for the next service my system needs. When you know you have a good service provider and trust him so I need for him to be my go to guy for my system.