Jessie JEAN

Review of ING Bank France

Until now it was more or less, the problems encoun...

Until now it was more or less, the problems encountered were quickly resolved. But then here I am out of my mind: I asked for a correction of my first name which included an error on my identity card, the Town Hall is currently making it again but it has administrative delays, so I provide Ing direct with an explanatory letter , two originals of birth certificate, an extract from the criminal record itself (mind-blowing!) to prove the correct spelling of my first name, while waiting to be able to send them a copy of the new card and hang on tight: At the beginning ING made the modification , send me corrected CB and checkbook (ah yes the CB did not work at the start in addition), then a few days later, ING puts the wrong first name back on my account, with pretexts crazier than each other! And there they ask me outright a "copy of the judgment authorizing me to be called Jessie" ... A judgment ?? Is that a joke ?? It's just my name damn it !! What the Civil Service does absolutely does not concern my bank, but we are on what planet !!!
I never saw that. If the advisor I got online does not solve this by tomorrow evening last carat, I take my clicks and my clicks as soon as I have my identity card and I break at Boursorama, count on me for do it, because they will open an account and an LDD with the correct first name without any concern, they are ready to receive my request !!!
I am furious ! I am treated like a terrorist for a basic modification of two letters on a first name! Outrageous! The 5 stars you can forget!