B Cannula

Review of Grand Hyatt Melbourne

Location was perfect, reception was pleasant.

Location was perfect, reception was pleasant.
Room was initially clean, spacious with all the necessary amenities. Really liked the large bathroom.
Breakfast was something I was slightly disappointed by - one of older lady server was very rude, told us there is no table water and we have to self-service when I could later see there were table waters available. ?racism. Variety was limited, although, compared to intercon Sydney there was a good mix of everything but if you compare to international standards, still lot to catch up.
The most disappointing thing was our room was only half serviced and I thought it was a JOKE (please see attached photo). I did mention it to staff during check out but did not receive any other feedback.