Bedarius Bell

Review of Aloft Brickell

Staying here can be dangerous and the staff is un...

Staying here can be dangerous and the staff is unresponsive. I checked into my hotel. Got my room key and went up to my room. As I got off the elevator I see this man walking out of what I thought was his room. I get to door and and see it s actually my room. The deadbolt was in the door so it wouldn t close and I saw other rooms adjar like that all down the hall at 11:30pm at night. I went downstairs and asked why my room was open and I was told there is a architect doing work on the rooms. Never known an architect to work late night but whatever I just went to another property it all seemed sketchy. I told the manager Doris who agreed it s dangerous to give people rooms that are wide open to the public in the middle of the night. She promised me 35k points to cover my cost to stay elsewhere. Weeks later no points and she won t respond to calls or emails. Stay here at your own risk. I wouldn t let my wife or daughters stay here knowing what I know now.