The staff is friendly and knowledgable. They seem ...

The staff is friendly and knowledgable. They seem helpful most time IF you're buying something. But if you purchase something and need to return it they become quite unhelpful. I purchased a $40 pair of motorcycle goggles, which broke the first time I used them (the strap snapped). I brought them back within two hours of buying them with the tag and receipt. I was ignored for a little while before being told, quite indifferently, that I had to contact the goggle maker. It wasn't their problem.