I was there in April for with a group attending a ...

I was there in April for with a group attending a seminar. I was charged an extra charge I was told for incidentals but when I checked out early as had an emergency at home was told it was a pet deposit although did not have a pet in room. After numerous calls to get this resolved was told since I initialed a form they were not giving me a credit. I was there with a dog group but no pet in the room. The room was fine I wont stay there again if the opportunity arises, nor will I recommend it.