David Huang

Review of South Bay Mercedes-Benz

I did my research online and go through several on...

I did my research online and go through several online car buying services to get the quote on the 2016 E350. When I get to the dealership, I already have an idea of what the average price (or fair market price if you want to call that) the car is sell for. The sales, Roger, is polite and professional. Don t let his age and statue fools you; Roger knows about the car he is selling, the history of Mercedes product line and how the car behaves and performed. He is one of few car salespersons I come across in years of buying experience that really deserve his commission. Since we all know how much the car is selling for in the market, the negotiation is relatively quick; we still haggle a little just to sweet the deal. I am sure if I spent several weekends to go through dealers around the area, I probably can get a better price, but I am happy with the price I got.



The only complaint I have on my car buying process is that the pre-deliver car was was a so-so job at the best. The car I got is white color and so several of the bird dropping brown spots was not wash off, nor is the interior vacuumed/clean thoroughly. It was about 9 PM on a raining Saturday before the Christmas holiday and so the cleaning job was probably done in a hurry, but nevertheless, the final process of the car buying experience should live up to the MB standard.

The overall buying experience was good. Now let s see how the service experience will be like when I bring the car in for the first scheduled maintenance.