Regretfully, please accept this as our complaint o...

Regretfully, please accept this as our complaint of the room provided at the Waldorf Astoria last Saturday night. We were prepared for a great time and experience. However, my wife and I had the worst lodging experience of our lives. The room was dirty with many broken fixtures (Wall covers, panels, electrical plugs, etc.). Service was horrible (turn down service). I would have requested to speak to a manager, but I was not up to the trouble.

Being from the West Coast, I had always wanted to stay at the Waldorf based on referrals and several movies. I believe the Waldorf is living in the past and on its name and could not even complete with any Motel 6.

Very disappointed traveler.