We stayed during the strike. The staff on duty lef...

We stayed during the strike. The staff on duty left a hugely positive impression and I thoroughly enjoyed my stay. In fact, I started to gradually feel appreciative of the graceful service I received and decided to take the time to write a review a few months after coming home.

The receptionist gave us some complimentary banana bread from their bakery shop and apologised that the usual welcome coffee wasn't available. Also she waived our parking fees due to the fact the usual valet service wasn't on. Just a simple gesture but the genuine intent was refreshing.

The acting bell captain helped us with the luggage and he must have been working for days on in as I saw him almost morning and night for the two day stay but he was cool, fresh and the nicest serviceman I had met period in my life. His welcoming conversation and helpful attitude providing us with pinpoint beneficial information re kids pool hours etc made us feel welcome but still being respected of our privacy etc. Personal yet unobtrusive. I really learned a lot from this gentleman.

Facilities not the newest but I came here to enjoy the history and was able to soak it all in from the details of the grand historic building from the foyer ceilings to the heavy solid intricately carved doors. The amenities were organic local high end Malie and the bed was comfortable.

All in all, very short but a memorable stay at Hawaii's finest.