B

Exceptional service, staff went above and beyond. ...

Exceptional service, staff went above and beyond. My wife and I had been looking at buying a new SUV for several months, and had dealt with some poor experiences at other dealerships. First time we stopped by we were greeted by Jay Gill and his manager Jon Taylor. Both were extremely friendly and accommodating. Jay took us out to test drive multiple vehicles. When we left we did not feel any pressure, and both Jay and Jon made themselves available to answer questions we had via text and email over the next several weeks. When we returned to purchase the vehicle we had decided on, the experience was equally as pleasant. This time we also met with the general manager Bobby and finance manager Joel. All four guys were extremely friendly and walked us through the process efficiently and in great detail (despite it being a very busy day at the dealership). Overall our experience was fantastic, and we will definitely be recommending Hendrick Jeep to family and friends.

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