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Review of Hyatt Lost Pines

Unfortunately disappointed due to the fact we were...

Unfortunately disappointed due to the fact we were really looking forward to staying here. I called the resort specifically to make sure the pool was able to be used since we were traveling with our children, once I arrived they offered a room with "pool access" for an additional charge, which I paid. Once we were into the room and settled we made a trip to the pool to find it under construction and the gate for my "pool access" blocked with piles of chairs. We ended up checking out after the first night, still costing me about $300 - and a couple of disappointed girls. The resort itself is beautiful and well maintained, the grounds were spotless and rooms clean. We ate dinner at the sportsbar type restaurant, the service and food was excellent and fairly priced compared to other similar caliber resorts we've stayed at.