J

Jeff Stansbury

4 years ago

I want to pass on that my experience with Kirk Tur...

I want to pass on that my experience with Kirk Turnbull in sales and the installation team of Brandon and Cameron was outstanding and a model of service that consumers are hoping for. Here are a few of my observations:

These three displayed:
1. Outstanding work ethic - planning, adjusting the plan as obstacles surfaced, communicating adjustments and involving me in the decision for significant changes, arriving early and working late in the evening when necessary. Brandon was especially focused on preparation to minimize the crane time, arriving early to set up which had a secondary benefit to me and my neighbors as the cul-de-sac was tight for driving around crane.
2. Great problem solving - challenging furnace exhaust routing resulted in creative solutions and the team adjusted when encountering challenges with the 6 liner.
3. Conscientious and communicative with me from the sales visit and planning discussion throughout the installation process.

I received a reference about Arpi s from a friend of mine prior to selecting a provider and their sales and installation staff exceeded my expectations because of how they conducted themselves. I have two friend that are awaiting my reference based on this recent work and I am looking forward to providing it.

Well done to the leadership in creating this team as it is noticable and has set Arpi s apart from their competition!

Thank you and your team for a great experience!

Jeff Stansbury

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