The system here is so out of touch with their purp...

The system here is so out of touch with their purpose. I have tried to contact the proper department with hopes of acquiring a copy of a divorce decree. I have been through the automated phone system and finally spoke to a human being, i think . I was then given a phone number that is not a working number or so it seems. The number i dialed gave a busy signal and disconnected. It is disgusting to find that a service we pay for dearly has somehow been turned into a service that is a priviledge. The employees which actually work for us, treat us as we are a nuisance. We pay the wages in these facilities and are due respect , service and the understanding that we are the reason they have employment in our system. It seems that there is an air of entitlement within our systems of govt. services throughout the ranks of these entities. We pay for and require these services to be dispatched, with prompt and courteous results.