SERVICE CUSTOMER S BE AWARE!

SERVICE CUSTOMER S BE AWARE!

I was "HELPED" by a couple of DCH Toyota's Simi Valley finest today! AMANDA and PATTY. By far the worst experience I have has at any service center. I made an appointment for 12pm and told Patty over the phone that I had a competitors couple. She said that they would allow it. So, I arrived at the appointment time and AMANDA told me the stopped taking coupons. When I informed Amanda that I called and got approval for the coupon by PATTY she said that there is nothing she can do. I was there and in order to salvage the rest of the day I reluctantly agreed to their higher price. After three hours to do simple oil change I got my car and drove off. Then I noticed my car was leaking oil. I took it back and waited another 2 hours for the problem. They said the oil pan nut was not put on correctly and they wanted $300 to change it out! I had to fight tooth and nail for them to fix the problem they created.

AMANDA & PATTY WILL SCAM YOU!