Paty De la Rosa-Acosta Review of Big Surf Waterpark
We got a ticket though GROUPON and that should hav...
We got a ticket though GROUPON and that should have been a good clue. The park is old and in need of renovations. The kids had a fun time nonetheless, it's water and they did like the waves, however I was ripped off by Big Surf. I sent my teen to put some things in a locker. The charge for the locker was $7.00. My son deposited a $20.00 bill and the machine did not give him any change. I went to see what had happened and in small print at the bottom of where you pay it says you must use exact change. First the signs should be by where you deposited the money and not at the bottom. 2nd I want to know how many people have $7.00, I mean I want to say that lots of people will have $5.00, $10.00 or $20.00 but $7.00 really??. 3rd, I know I am probably not the first person that has this issue and I am sure that lots of other parents and kids have been ripped off by the same oversight.
I addressed the manager of Big Surf and he gave me the number for Tiburon Locker Company. He basically said that he had nothing to do with the Lockers. I was dumbfounded Really?? Really?? you allow a third party put their lockers in your premises and allow them to cheat people?? and then you say you have nothing to do with it???
This little trip and adventure basically ended costing more than the price of the GROUPON. It was really not worth it.
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